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Support Packages


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Support Packages


here to help

From fully maintained networks to ad-hoc support we have a package that can be tailored exactly to your business needs.

Our Support services are designed to suit any business or budget. 

Gemfish can remotely support your PCs and Servers. This allows for a fast, effective resolution to your problem in most cases. Of course we do also come to site to install and manage systems.

We like to hear a human voice on the end of the phone, we imagine you do too. At Gemfish we don’t believe in annoying call centres. When you call us you’re not redirected around the globe, you speak to one of our knowledgeable team instantly.

 

For further information please call us on 0114 268 9910

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Installation & Relocation


Installation & Relocation


installation and relocation

Offering straightforward, practical advice with over 16 years of experience in all sorts of IT networks, from large setups with multiple servers to small setups with just a few PCs we can help.

Whether you are wanting to upgrade your existing IT systems or start with a fresh install, we are here to help.

We provide expertly planned IT relocation solutions to ensure business continuity when you need it most. Every stage of your relocation is accounted for.

We plan ahead to ensure all your business critical needs are catered for. We will ensure your internet connection, phones and network data cabling are all in place ready for the move. We are happy to work around your business with time frames and pride ourselves in our flexibility and attention to detail.

 

For further information please call us on 0114 268 9910

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Email Security


Email Security


complete peace of mind

 

Gemfish Email Security is the ultimate hosted email protection service delivering complete email peace of mind.

It is specifically designed for the Gemfish Hosted Exchange service and any businesses that have on-site servers such as Microsoft Exchange, Windows Server Essentials (or Small Business Server), an SMTP mail server, or any remote SMTP service. It provides a ring of security around your email, ensuring it remains secure and free from spam and known viruses.

 

For further information please call us on 0114 268 9910

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Cloud Backup


Cloud Backup


keep your data safe

Your most important business asset is data. After all, without customer information, order details or product data, you will not be able to perform any business activities.

Gemfish Cloud backup gives you the peace of mind that comes with the knowledge that your data is safely stored at all times.

guaranteed data protection

Gemfish Cloud backup uses high-end storage equipment, which is located in a physically secured UK Data Centre. Due to anextensive SLA (service level agreement) you can always access your backed-up data and the Data Centre has multiple Standardisation Certifications.

remote backup of servers and desktops

As soon as users log in to your company network from any location the backup process will start. You will also be able to view and download your data from anywhere in the world via the Internet.

 

For further information please call us on 0114 268 9910

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business Broadband


business Broadband


complete business broadband solutions

Gemfish Business Broadband. Reliable internet connections and high speed web access at a fixed monthly fee

  • Fibre Optic with up to 80Mbps download and 20Mbps upload
  • Range of Broadband packages to suit every business type
  • Free fixed IP address lets you work from home or another site
  • Leased lines with 99.9% up time SLA (service level agreement)
  • Point to point WIFI for areas with no Fibre availability

Host of great features

  • Expert engineer install – leave the hard work to us
  • Remote support benefit – save on expensive call-outs
  • No download limit – unlike other broadband packages available
  • 1 month minimum contract – unlike other broadband packages available

You get more with Gemfish Business Broadband

  • Connect as many devices as you need
  • Set up a VPN (Virtual Private Network) to let off site workers access data
  • VoIP – make calls over the internet

 

For further information please call us on 0114 268 9910

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Hosted Exchange


Hosted Exchange


connect, collaborate and share

Improve your communications with Gemfish Hosted Exchange.

Our Hosted Exchange services gives you the opportunity to build on your customer service and business efficiency by enabling you to contact, collaborate and share wherever you are and whenever you need to.

Exchange is the number one choice for Business wanting to run their email, contacts and calendars seamlessly between all devices without the expense of an on site exchange server.

iNSTANT EMAIL

Email becomes instant with Exchange Server, be it on your desktop using Outlook, or from any web browser through the outstanding Outlook Web Access. Instant email communication extends to your mobile phone too, with synchronised access to your email from most Smart Phones.

WORK TOGETHER

With Exchange Server, you get to share calendars, contacts and can share documents using public folders across desktop, web and mobile platforms. When people work together, your business runs smoother.

WHY HOSTED EXCHANGE?

Control your costs by moving your existing Exchange environment into the Cloud. This means you get all the advantages of on-site collaboration, whilst reducing the IT overhead of running on-site Exchange or Small Business Server.

GET MORE FOR LESS

It may cost less to move to Gemfish Hosted Exchange, but by no means do you sacrifice service quality. The Gemfish Hosted Exchange environment is super-resilient, is fully managed, and every email is scanned for viruses and spam before it arrives in your inbox.

REDUCE INSTALLATION COSTS

By switching to Gemfish Hosted Exchange, you get better control of your costs reducing the need for expensive hardware installations and ongoing maintenance.

99.9% AVAILABILITY SLA (SERVICE LEVEL AGREEMENT)

Ensuring you get the best service, the Gemfish Hosted Exchange platform will be available at least 99.9% of the time. 

 

For further information please call us on 0114 268 9910

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Office 365 for Business


Office 365 for Business


Stay connected on the go

Office 365 from Gemfish is a cloud-based service hosted by Microsoft that brings together familiar Microsoft Office desktop applications with business-class email, shared calendars, instant messaging (IM), video conferencing and file sharing.

The low-cost solution…

Because Office 365 from Gemfish is a cloud based solution, you can gain big business benefits for a low monthly cost. What’s more, there’s no costly set-up fees, expensive upgrades or lengthy set-up times.

Why choose Office 365 from gemfish?

In today’s business you need technology to be available around the clock and across multiple devices, to make sure that your business continues to be productive and efficient. Office 365 from Gemfish delivers just that.

technology on demand

Installation is simple. You can soon be up and running with everything from email, contacts and calendars to web-conferences and file sharing.

A solution to suit all businesses…

With Office 365 from Gemfish there are a variety of packages available, all designed to suit different business needs.

Safe and secure…

Your data is automatically held safely in the cloud so in the event of a power outage, fire or theft you know your data is safe. Furthermore, you’ll have secure access to your documents on virtually any device – including smartphones.

 

For further information please call us on 0114 268 9910

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VoIP telephony


VoIP telephony


Increase productivity and save money

Gemfish VoIP telephony helps business productivity and can create great savings over traditional phone systems.  

SIP Trunks

With the benefit of SIP trunks you can have multiple lines at a fraction of the cost of ISDN lines. SIP trunks can be quickly provisioned on a broadband connection with no lengthy lead time associated with installing ISDN at your premises. 

flexibility

If you are moving from one location to another you can easily keep the same geographical telephone number with VoIP. Included as part of the service you can have many geographical business numbers in the UK and around the world.

 

For further information please call us on 0114 268 9910

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IP CCTV systems


IP CCTV systems


big brother is watching you

We are experts when it comes to IP CCTV Systems. Gemfish IP based surveillance systems give you the ability to record, view and manage images transmitted from your cameras remotely from anywhere as long as you have access to an internet connection.

What is ip cctv

IP CCTV systems turn audio and images into data and then transmit this data over an Internet or network connection. Better performance, greater flexibility and easier installation are the things that make them far more beneficial than analogue CCTV systems. Digital technology means crisp clear images that do not degrade on playback, recording or onward forwarding and gives greater flexibility to view and manage CCTV images.

simplicity in itself

Gemfish IP CCTV is incredibly easy to use. Our IP cameras use a single standard network cable to simply connect the camera to your network.  The single network cable can be used for power, control, video and data meaning less disruption to your workplace, and less time to install them.  The graphical user interface is incredibly intuitive to use for ease of operation. You can display multiple cameras in a single drag and drop operation and can view any combination of cameras from a single workstation.

smartphone compatibility

Gemfish IP CCTV systems give you the ability to view live and recorded images of any camera on your Smartphone, as well as receive alarm and faults via email and SMS.  Remotely checking the status of your protected premises, night or day, has never been easier.

huge storage capability

Gemfish IP CCTV systems do not require local recording as they can transmit their images across Local Networks, the Internet and Wide Area Networks to a central location where that can be recorded, viewed and managed on standard IT storage systems.  Storing large amounts of data is nothing new in IT, and if you are a multi site organisation, this presents real cost saving and simple management of all your CCTV across many sites.

future proof

You can always add more network cameras whenever you want to expand an Gemfish IP CCTV system. This means that as your needs grow; you may conveniently scale the system at any time. Since our systems strictly adhere to industry standard open protocols, other equipment like access control management systems can also be integrated to them in the future. Thus, today it has become very simple to invest in an IP CCTV system, and you can easily manage it thanks to the advancing technology and the benefits that our systems offer.

For further information please call us on 0114 268 9910

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Data & Network Cabling


Data & Network Cabling


all part of the service

We are experts when it comes to structured cabling. Gemfish will safely and efficiently design and install your structured cabling to the highest standard. Our cabling solutions support any voice or data application and are future proofed.

structured cabling

We offer solutions across the entire performance range and include structured cabling and testing services for copper and fibre networks using products from leading manufacturers such as Brand-Rex, Nexan and Excel. From Category 5E UTP to Category 7 fully shielded

communications cabinets

We can migrate and relocate communications cabinets, replace and update communications cabinets, rack mounted server cabinets and associated patch cable management.

 

For further information please call us on 0114 268 9910

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Signature Websites


Signature Websites


Gemfish signature websites

Set your business apart with a Gemfish Signature website. Our websites are clean and crisp in design and mobile / tablet ready from the start.

If you want your website to look professional and visually stunning look no further than a Gemfish Signature Website..

Starting from as little as £595 including website design and training in self-management of your content.

examples

Click on the images below to view recent Gemfish Signature Websites...

For further information please call us on 0114 268 9910